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How to Free Download and Update HP Drivers on Windows 10
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This document is for HP notebook computers with Windows 8. Install Windows 10 on a computer that came with Windows 8. Important information about installing Windows 10 Please read the following important information before beginning:. Make sure to back up your important files. HP provides installation instructions, compatible software, and updated drivers for most computers sold after August If you purchased your computer prior to August , HP has not tested or developed drivers for your computer model.
Some features might not work, or the installation might not be successful. Make sure you have installed the latest version of drivers for your Windows 7 or Windows 8. Update your antivirus software and the antivirus definitions before installing Windows Set the antivirus application to update automatically.
Go to the antivirus software manufacturer website for more information. If your computer hard drive is encrypted using HP ProtectTools or other security applications, you must decrypt the hard drive before starting the installation. If you seek support assistance from HP after the installation, HP technical support might request that the original Windows operating system be restored to verify product functionality.
If your computer is sent to service for repairs after installing Windows 10, your computer could be re-imaged with the original Windows operating system and Windows 10 removed. After repairs are made, you can reinstall Windows Be sure to remember your Microsoft account login and password.
With Windows 10 installed you automatically receive updates and security fixes from Microsoft. You cannot opt out of this service. If you want to restore the original operating system, it is best to obtain HP recovery media before you install Windows Not all Windows 10 features are available on all computers. Your particular experience with Windows 10 is determined by the capabilities of your computer. Software designed for Windows 8.
If you installed third-party software after purchasing your HP computer, you should verify that it is supported in Windows 10 by contacting the software vendor. Some graphics hardware does not support the new WDDM 2. While the graphics should work on Windows 10, the computer does not benefit from the performance improvements available to graphics that support WDDM 2.
You might not be able to view DVD movies after installing Windows To continue to play DVDs after you install Windows 10, install a new media player app from the Windows Store or another trusted source. Windows Media Center does not work after installing Windows It is removed during the installation and cannot be installed afterwards.
For computers with available storage of GB or less, the installation might require you to provide a USB hard drive 32 GB or larger. HP does not recommend using an SD card. SD card slots might not work after installing Windows Microsoft includes a free voice recorder app in Windows 10 to record your interviews, classes, business meetings, and voice notes. This application might not work as expected on all machines. If recording functionality is missing on your device, check Windows Update for the latest driver.
Face authentication requires specific hardware such as an infrared IR camera. If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available.
Fingerprint authentication can be set up in the Settings app for computers that have swipe or scan fingerprint readers. If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer.
If you are using security software from another manufacturer, check with the manufacturer of that software. The Cortana personal assistant feature uses specific hardware such as a microphone, speakers, GPS and an Internet connection.
The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone. In Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection. Updated video and wireless drivers are required to enable the functionality.
Check Windows Update for the latest drivers and install them when they are available. Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system. Multi-finger Precision Touchpad, a new Windows 10 feature, provides high-precision pointer input and new gesture functionality.
Your computer does not support the hardware requirement for Multi-finger Precision Touchpad. This feature requires specific hardware to function in Windows In Windows 10 your touchpad will still work properly.
To install Windows 10 bit, purchase Windows 10 bit from Microsoft and perform a clean install of Windows 10 bit from the Microsoft download site. In some cases HP might not provide compatible software and updated drivers for your model.
Some computers with IDT audio controllers might not have full functionality after installing Windows The Windows 10 driver provides audio for the computer, but some features do not work. On 2-in-1, x and convertible notebooks, the continuum feature in Windows 10 might not automatically detect when the computer is in tablet or desktop mode.
You can manually switch between modes in the action center. Some computers do not support DirectX System requirements Microsoft requires that your computer hardware meet the following system requirements before you can install Windows Steps to take before installing Before installing Windows 10, update your software, drivers, and BIOS, create recovery discs for your current operating system, and back up your files.
You might also need to decrypt the hard drive. Step 1: Install the latest software and driver updates from HP Support Assistant Download and install the latest version of software and drivers from HP.
Step 3: Create recovery discs and back up your important files Create recovery discs and use File History to back up your data. If you have not already done so, create a set of Windows 8. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration.
You can use File History to back up your files and transfer them to Windows Step 4: Decrypt the hard drive if applicable The Windows 10 installation does not complete if the hard drive is encrypted. If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation. Go to the Microsoft Get Windows 10 webpage in English. Click Open , Save , or Run in any windows that display to download the tool to your computer.
Double-click the MediaCreationTool. Figure : Accepting the license terms. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Figure : Selecting language, edition, and architecture. Installation from ISO media is for advanced users. Figure : Choosing USB flash drive. Figure : Clicking Next. Figure : Clicking Finish. Proceed to the next step to install Windows 10 on your computer using the installation media.
Step 2: Install Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps HP still recommends backing up all data in the event of any data loss.
When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. The file is required if you decide to Go Back to the previous operating system. Insert the Windows installation USB drive into the computer. When the Get important updates window opens, select Download and install updates recommended , and then click Next.
Figure : Selecting Download and install updates recommended. In the Choose what to keep window, select what you want to keep, and then click Next. Keep personal files and apps : Keeps all your personal files, settings, and apps.
Keep personal files only : Keeps your personal files, but no settings or apps. Figure : Choose what to keep window with Keep personal files and apps selected. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process.
If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes. If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , continue to the next step after the installation completes to set up Windows Figure : Clicking Install. You can run the Media Creation Tool and create the Windows installation media on any computer.
Go to the Microsoft Download Windows 10 webpage in English. Click Download tool now to download the file MediaCreationTool. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Select the USB flash drive, and then click Next. Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps.
HP still recommends backing up all data in the event of any data loss. If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation. When the installation is complete, Windows 10 Upgrade copies the windows.
Keep this file on the USB hard drive. The file is required if you decide to go back to the previous operating system. If a User Account Control window displays, click Yes.
When the Get important updates window opens, select Download and install updates recommended , and then click Next. In the Choose what to keep window, select what you want to keep, and then click Next. Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. Nothing : Keeps nothing and erases all data.
During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process. If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes.
If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , see Completing setup and signing in to Windows 10 clean installation only. If you have completed a clean installation of Windows and kept nothing, navigate the setup experience with the help of Cortana. If you chose to keep your personal files and apps, you do not need to set up Windows 10 again.
When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana, click the speaker icon in the lower right corner, and then mute the volume. When the Let’s start with region.
Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout? When the Let’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network. On the Sign in with Microsoft screen, type your email, phone, or Skype name in the text field, or create an account, and then click Next.
Type your password in the text field, and then click Next. If you see a Call us overprotective screen requesting an additional method of account verification, select the way you want to verify the account, and then click Next. Read the options displayed on each screen, select the options you want, and then follow the on-screen instructions to continue. When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept.
The Go Back feature, which allows you to reinstall a previous version of Windows, is available for 10 days after upgrading to Windows 10 or updating Windows 10 to a new version. The Windows installation files occupy a large amount of hard drive storage space during that time. The files are deleted automatically after 10 days. However, you can delete them manually if you want to free up storage space before then.
After deleting the files, the Go Back feature is no longer available for restoring a previous version of Windows. Using the search box on the taskbar, search for and open Disk Cleanup. Select the hard drive where the Windows installation files are stored usually C: , and then click OK.
When the Disk Cleanup window opens, click Clean up system files. Select Previous Windows installation s and Temporary Windows installation files, and then click OK to start the cleanup. When the disk cleanup is complete, more free space is available on the computer hard drive.
If your computer shipped with Windows 10 preinstalled at the factory, HP Recovery Manager might not work with the latest update. It can be used to recover the operating system from files stored in a partition on the hard drive without needing recovery media. It can also be used to create a personalized recovery disc or USB drive for a specific computer.
When you click the link, the file is downloaded using your internet browser download capabilities. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model.
Windows 10 laptop hp free. How to Install Windows 10 from USB on a HP Laptop
See www. Some features including voice supported Cortana, require more advanced hardware. Screen simulated. Apps are sold separately. Feature and app availability varies. Not all features are available in all editions or versions of Windows.
Explore Open Explore. Shop Open Shop. Support Open Support. Instant Ink. Print, play, learn. Sustainable Impact. Business laptops. Business desktops. Home printers. Enterprise printers. Industrial presses. Specialty printing solutions. Managed print services. Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name.
Or select your product from popular printers. Need help finding a serial number? Try a keyboard command. Locate your product’s information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number.
You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.
Sample product label. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? This document is for HP notebook computers with Windows 8. Install Windows 10 on a computer that came with Windows 8. Important information about installing Windows 10 Please read the following important information before beginning:.
Make sure to back up your important files. HP provides installation instructions, compatible software, and updated drivers for most computers sold after August If you purchased your computer prior to August , HP has not tested or developed drivers for your computer model. Some features might not work, or the installation might not be successful.
Make sure you have installed the latest version of drivers for your Windows 7 or Windows 8. Update your antivirus software and the antivirus definitions before installing Windows Set the antivirus application to update automatically.
Go to the antivirus software manufacturer website for more information. If your computer hard drive is encrypted using HP ProtectTools or other security applications, you must decrypt the hard drive before starting the installation. If you seek support assistance from HP after the installation, HP technical support might request that the original Windows operating system be restored to verify product functionality.
If your computer is sent to service for repairs after installing Windows 10, your computer could be re-imaged with the original Windows operating system and Windows 10 removed. After repairs are made, you can reinstall Windows Be sure to remember your Microsoft account login and password. With Windows 10 installed you automatically receive updates and security fixes from Microsoft. You cannot opt out of this service.
If you want to restore the original operating system, it is best to obtain HP recovery media before you install Windows Not all Windows 10 features are available on all computers. Your particular experience with Windows 10 is determined by the capabilities of your computer. Software designed for Windows 8. If you installed third-party software after purchasing your HP computer, you should verify that it is supported in Windows 10 by contacting the software vendor.
Some graphics hardware does not support the new WDDM 2. While the graphics should work on Windows 10, the computer does not benefit from the performance improvements available to graphics that support WDDM 2. You might not be able to view DVD movies after installing Windows To continue to play DVDs after you install Windows 10, install a new media player app from the Windows Store or another trusted source. Windows Media Center does not work after installing Windows It is removed during the installation and cannot be installed afterwards.
For computers with available storage of GB or less, the installation might require you to provide a USB hard drive 32 GB or larger. HP does not recommend using an SD card. SD card slots might not work after installing Windows Microsoft includes a free voice recorder app in Windows 10 to record your interviews, classes, business meetings, and voice notes.
This application might not work as expected on all machines. If recording functionality is missing on your device, check Windows Update for the latest driver. Face authentication requires specific hardware such as an infrared IR camera. If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available.
Fingerprint authentication can be set up in the Settings app for computers that have swipe or scan fingerprint readers. If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer.
If you are using security software from another manufacturer, check with the manufacturer of that software. The Cortana personal assistant feature uses specific hardware such as a microphone, speakers, GPS and an Internet connection. The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone. In Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection.
Updated video and wireless drivers are required to enable the functionality. Check Windows Update for the latest drivers and install them when they are available. Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system.
Multi-finger Precision Touchpad, a new Windows 10 feature, provides high-precision pointer input and new gesture functionality. Your computer does not support the hardware requirement for Multi-finger Precision Touchpad. Cancel Submit. Hi Kirsten. Yes, plenty of popular free options. First try Wordpad which is built into WIndows 10 and is a basic Word processor. I hope this helps. Feel free to ask back any questions and let us know how it goes.
I will keep working with you until it’s resolved. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. I have LibreOffice and have had it since it came out.
The people that started LibreOffice were working on Open Office until one of the large software firms took it over.